Operations and Production Management

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Module Title : Operations and Production Management

  • Type of Module:

PC (Prescribed Core Module)


PS (Prescribed Stream Module)

ES (Elective Stream Module)

E (Elective Module)

  • Level of Module: Postgraduate


  • Year of Study


  • Semester


  • Number of credits allocated

  • Name of lecturer / lecturers : A.P. Kakouris

  • Description :

The module provides an overview of Operations Management and its application in various business sections. It stresses the importance of a strategic approach to the management of production and operations. The module will provide an opportunity to reinforce the fundamental concepts of Operations Management, review the state-of-the-art issues and introduce recent developments.

  • Prerequisites : None

  • Module Contents ( Syllabus) :


Chapter covered


Operation Management: Introduction


The Strategic Role and Objectives of Operations


Operations Strategy


Process Design


The Design of Prodcts And Services


Location Planning and Analysis


Facility Layout


Aggregate Planning




Lean Operations and JIT

  • Recommended Reading :

Α) Principal Reference :

Slack, N., Chambers, S. and Johnston, R. (2010) “Διοίκηση Παραγωγής Προϊόντων και Υπηρεσιών”, 5η αγγλική έκδοση, Εκδόσεις Κλειδάριθμος

Β ) Additional References :

1. Chase, R.B., Jacobs, F.R. and Aquilano, N.J. (2010) “Operations & Supply Management”, 12th ed., McGraw-Hill

2. Davis, M. M and J. Heineke (2005) “Operations Management: Integrating Manufacturing and Services”, McGraw-Hill Irwin, 5th edition

3. Fitzsimmons, J.A. and Fitzsimmons, M.J. (2006) “Service Management: Operations, Strategy, and Information Technology”, 5th ed., McGraw Hill

4. Heizer, J., and Render, B. (2009) “Operations Management”, 9th ed., Pearson

5. Johnston, R. and Clark, G. (2001) “Service Operations Management”, FT/Prentice Hall

6. Krajewski, L.J., Ritzman, L.P. and Malhotra, M.K. (2008) “Operations Management: Processes and Value Chains”, 8th ed., Pearson/Prentice Hall

7. Metters, R., King-Meters, K., Pullman, M. and Walton, S. (2006) “Service Operations Mangement”, South-Western Cengage Learning

8. Reid, R. D. and Sanders, N. R. (2010) “Operations Management: An integrated Approach”, 4th ed., John Wiley & Sons, Inc.

9. Russell R.S. and Taylor B.W. (2003) “Operations Management: Quality and Competitiveness in a Global Environment”, 4th ed., Prentice Hall

10. Schroeder, R. G. (2007) “Operations Management: Contemporary concepts and cases”, 4th ed., McGraw-Hill

11. Stevenson, W.J. (2010) “Operations Management”, 9th ed., McGraw-Hill

12. Waller D.L. (2003) “Operations Management: A Supply Chain Approach”, Cergage Lrng Business Press, 2nd edition

13. Δερβιτσιώτης, Κ.Ν. (1999), “Διοίκηση Παραγωγής”, εκδόσεις Κλειδάριθμος

14. Ιωάννου, Γ. (2005), “Διοίκηση Παράγωγης και Υπηρεσιών”, εκδόσεις Σταμούλη

15. Παππής, Κ.Π. (2006), “Προγραμματισμός Παραγωγής”, εκδόσεις Σταμούλης

  • Teaching Methods :

Teaching, Case studies, Students’ participation, excercises, assignments and presenations

  • Assessment Methods :



Active Participation






  • Language of Instruction :


  • Module Objective (preferably expressed in terms of learning outcomes and competences):

On successful completion of the module, the student should be able to:

· Reveal a capacity to apply the concepts of operations management with a view to improving company’s effectiveness.

· Consider the role of operations management in organizations with differing corporate culture, mission, goals, strategies and behavioural standards.

· Study the fundamental principles and scope of operations management.

· Use the tools and apply the techniques of operations management in a variety of problem-solving situations.

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